FAQ

Friday, 11 December (Order) and Saturday, 12 December (Chaos).

21:00 - 07:00 CET on both nights.

Tattoo holders and Die-Hards can enter from 20:00 CET on both nights. Regular ticket holders can enter from 21:00 CET. More information about entering the dome follows as we get closer to the event.

AFAS Dome, Schijnpoortweg 119, 2170 Antwerp (Belgium).

18+ (valid ID required).

You can enter until 02:00 CET on both nights.

Both nights of Thunderdome 2026 are sold out. You can join the waiting list in case any tickets become available again. We will reach out if they do, but there are no guarantees. Final combi tickets are still available together with a hotel room. 

Create an account on our website and subscribe to our events newsletter to receive updates about our Member Sale for future editions. Please note that both nights of Thunderdome 2026 are sold out. You can join the waiting list in case any tickets become available again. We will reach out if they do, but there are no guarantees.

iDEAL (Wero), credit card and debit card, PayPal, Apple Pay and more. The exact options are shown at checkout.

Yes, service fees apply. They are needed for the ticket service and customer support.

You receive an immediate confirmation email after successful payment, plus a personalisation email. Make sure to check your inbox and spam folder. If you still can’t find your order then go to this customer support page and select “I can’t find my order”. Enter the email address used for your order and click Send message. You should get an email within 5 minutes.

Tickets are sent 24 hours before the event at the latest once all tickets from the order are personalised. The main buyer will receive an email with all ticket(s) in PDF format, including a QR code. We do this to prevent unauthorized reselling and to keep your tickets secure. If tickets are made available earlier or later, this will always be clearly stated in the confirmation email you receive immediately after purchase.

Yes, all tickets must be personalised. The main booker only claims their own ticket.

Only one ticket of each type can be personalised per email address.

If you are the main booker
Click 'My order' in the personalisation email > review the ticket overview > click 'Personalise' > enter your details > 'Confirm'. Your name appears on the ticket once claimed.

If you are not the main booker
Open the invitation link > log in or create an account with your own email address (not the main booker's) > enter your details > 'Confirm'.

If you bought multiple tickets in one order
The main buyer shares invite links via the order overview ('Invite' button). Each guest personalises their own ticket. A confirmation email is sent to the main buyer once all tickets are personalised.

Yes. Your details must exactly match your government-issued ID. A mismatch can mean refused entry. A valid ID may be requested at the entrance to verify your name.

The main buyer can depersonalise and reassign tickets via the order overview. Navigate to the order overview via the 'My Order' button in your personalisation email. Click on the 'depersonalise' button next to the ticket you want to change the details of. Check the ticket info news update for more details.

Fill in the form on the website of our ticketing partner Bleep.

If you can’t find the confirmation email of your order, request a new one via this page. If you're still not finding what you're looking for then contact info@thunderdome.com with your order number, and the full name and email address of the main buyer. Our customer service will help you out.

You can resell your ticket via TicketSwap with SecureSwap.

Reselling tickets will be available from October 16, 2026

The main buyer goes to the order overview via the 'My order' button. If resale is allowed, the 'Swap' button appears next to the ticket. Once sold, the ticket is invalidated for the seller and reissued to the buyer.

See TicketSwap's list of supported payout countries.

Only tickets purchased via the official ticket shop or one of our official partners like TicketSwap (with SecureSwap) are valid.

Send an email to info@thunderdome.com with the order number plus the full name and email address of the main buyer to have it checked.

We strongly advise against buying from unknown sellers or social media, as the tickets are often invalid.

Please contact our ticket provider, Bleep, via the button below.

There are multiple entrances. You must use the entrance indicated on your ticket. Please follow the signs around the venue.

More information about separate entrances will be made available as we get closer to the event. For the most up-to-date information about accessibility please check out the dedicated accessibility page on the website of afas dome.

There's a possibility that you have to wait outside. It can be cold in December, so make sure to bring a jacket.

For the most up-to-date information about accessibility please check out the dedicated accessibility page on the website of afas dome.

There are designated wheelchair spaces with room for one accompanying person. Places are limited, so secure yours in time. For the most up-to-date information about accessibility please check out the dedicated accessibility page on the website of afas dome.

AFAS Dome is equipped to welcome visitors with specific needs as best as possible. We’re happy to support you so you can enjoy Thunderdome 2026 in the best possible conditions. Please note that a reservation for accessible parking requires valid proof on site (i.e. disabled parking permit).

Our goal is to accommodate all visitors. If you have any feedback regarding the accessibility of Thunderdome 2026, please contact us by sending an email to info@thunderdome.com.

Yes, access can be denied by the organisation.

No clothing or visible appearances displaying explicit political, social movement or club sports team affiliations. National team apparel is permitted.

Die-hard tickets are usable without being a die-hard member.

Tattoo tickets are not usable without a Thunderdome tattoo, with the exception of regular tattoo tickets sold to +1's of tattoo holders. Tattoos are checked at the entrance.

• Thunderdome 2026 is fully cashless. Visitors pay food and drinks with prepaid Thunderdome cards.
• A card costs € 20 with an initial balance of € 19.50 loaded.
• There are several prepaid points at the venue where you can top up with cash or card. The minimum top-up is € 10.
• You can top up your card using Visa, Maestro, Mastercard, cash and Bancontact.
• More information about separate entrances will be made available as we get closer to the event.
• Merchandise can be paid for with a credit or debit card.
• There are no ATMs on site and no cash withdrawal at the box offices.

We work with a recycle coin/token.

• You receive a free recycle coin/token at the entrance.
• First drink: hand in the recycle coin/token when ordering your first drink.
• Next drinks: exchange your empty cup/bottle for a new drink.
• When leaving, you can exchange your empty cup/bottle for a recycle coin/token at the bar.

The recycle coin/token has no monetary value and can only be used for deposits.

During the event

• Go to one of the Info Points or the main entrance of the venue.

After the event

• Contact the administrative service center of AFAS Dome at +32 (0)3 400 00 34. You can contact them on weekdays between 09:00-12:00 and 13:00-17:30 CET.

AFAS Dome, Schijnpoortweg 119, 2170 Antwerp

When you arrive at Antwerp-Central station, you can take the tram or metro directly to AFAS Dome. More information about traveling to Thunderdome 2026 by public transport van be found on the website of AFAS Dome. 

Your entrance ticket is a combination ticket. It is valid on De Lijn metros, trams and buses in the province of Antwerp, only on the day of the event and only for journeys to and from the venue.

You can find the nearest stops on the AFAS Dome website.

There is FREE parking up to 24 hours at P+R locations around Antwerp, with free public transport to the venue. We do not recommend walking from the P+R to the AFAS Dome. 

At P+R Luchtbal, P+R Merksem and P+R Boechout, visitors of AFAS Dome and Lotto Arena park for free. P+R Olympiade costs € 1 per day. From every P+R, a tram runs to metro stop Sport, which is a 1-minute walk from the entrance. 

If you park at Luchtbal or Merksem, scan the QR code at the info desk in the venue and enter your license plate before you leave the venue: that is what lets you exit for free. On the day of the show, your ticket is valid on De Lijn metro, tram and bus lines in the province of Antwerp, there and back, with no validation needed.

Parking at the P+R locations is free for up to 24 hours. Please check the AFAS Dome website for more details.

No, this is not possible. You receive a ticket at the barrier on entry.

Park & Ride: scan the QR code of your parking ticket at the information desk (entrance hall, 'i' icon on the map) and enter your licence plate. This activates the ticket for exit.

After 00:30 CET, only shuttle buses run to the P+R locations (frequently, in front of the main entrance). After 05:30 CET, regular public transport runs again. De Lijn staff are available on site for questions.

Yes, the venue is located in a Low Emission Zone. Check the rules before driving. 

Check the regional mobility website linked below for current road works.

Follow the instructions of the traffic stewards.

What is the drop-off and pick-up location?
All buses drop off at parking 'Spoor Oost' and can wait there during the event. Visitors need to return to 'Spoor Oost' for pickup. An e-ticket provided by Afas Dome is needed for each bus.

Are there any pick-up restrictions?
It is strictly forbidden to pick up visitors in front of the entrance or near the venue. Buses that drop off and leave must also use 'Spoor Oost'.

Do you have an official bus partner?
Yes, Partybussen.nl is our official partner. They have over 270 boarding locations in the Netherlands and Belgium.

Please note that the venue is located in a Low Emission Zone. Check the rules before driving. 

No, there is no Kiss & Ride zone.

More information about the taxi stands can be found on the AFAS Dome website.

Please check the FAQ page in our store for the most up-to-date information about our merchandise.

Yes, there will be limited stock available at the event. On both nights an exclusive line-up shirt will be for sale inside of the venue. It will not be possible to collect online orders at the event.

• Valid ID: driver's licence, passport or ID card (18+)
• Your personalised ticket (digital or printed)
• Cash or cards: Visa, Bancontact, Mastercard, Maestro
• Hearing protection

We recommend bringing earplugs. Free earplugs are available at the bars. Premium earplugs are for sale by AFAS Dome.

Also allowed: deodorant (roll-on only), empty water bags, crutches, Bepanthen, gum, e-cigarettes/vapes (sealed refills only).

• Glassware, cans and plastic bottles
• Liquids, food and drinks
• Selfie sticks
• Sharp or dangerous objects and weapons
• Umbrellas
• Drugs
• Nitrous oxide
• Fireworks
• Animals
• Professional recording equipment (see below)

Professional photography, film, sound and/or other recording equipment is prohibited (without a media pass, contact info@thunderdome.com for press inquiries). Drones are not allowed.

Consumer cameras, SLRs and video cameras are allowed.

Items are brought at your own risk of confiscation (for yourself or another person). Confiscated items will not be returned.

Cigarettes are not sold at the event. It is prohibited to smoke outside of the designated smoking area. This also includes vapes. You can find the smoking area outside of the venue. We appreciate your understanding and cooperation. If you decide to smoke inside of the venue, you might be removed from the event. 

We adhere to the local police force's drugs policy. This is a zero-tolerance policy. It means that no form of soft and/or hard drug is permitted, i.e. weed and hash are also prohibited (even with a doctor's prescription). The police will be closely monitoring the situation.

It's allowed to bring your medication to the event if you can show a valid doctor’s prescription. If possible, please bring the medication in its original and unopened packaging.

There is also the option to store your medication safely and cooled at the First Aid station on site.

It may sometimes occur that jewellery or other valuable personal belongings get stolen during events. Together with our security staff we do everything in our power to prevent this from happening. We advise you to leave your valuable jewellery and other items with (personal) value at home to avoid losing it.

Look out for each other. If you see someone who doesn't look well or needs help, don't hesitate to act. First aid (EHBO) teams are present throughout the venue and ready to assist. Feel free to approach any crew member at any time. They're here to help and will take your concerns seriously.

Inside of the venue there will also be an info stand for practical resources and safety questions, and a Relax Zone, which is a calm space with trained peers for support with non-medical issues.

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